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Register Log InHi Everyone!
Apologies for the recent server issues/downtime, this should hopefully address it also sorry for the long ass post.
The most recent (yesterday) issue was caused by me testing the waters on one of our masters (Nekomata) in order to
make sure the
upgrade goes smoothly.
While the upgrade went fine, the server came back up after a reboot, kernel updated, PHP updated to 7.3 etc and was
running fine for roughly a week, but it
seems a more recent reboot caused Apache to come back up without us noticing.
Previously our servers used to use Apache HTTPd to power s-ul, but very quickly once we grew, we started to see the
performance
implication and apache not being able to keep up with the requests; as a result this caused us to move to
nginx.
However, we never removed the apache2 package from Nekomata; we simply disabled the startup "just in case".
It looks like during the Buster upgrade however it's re-enabled it and as a result, users were presented with the
Apache default page for a period.
Second most recent was caused by the PHP7.3 update.
This was similar to a previous outage where the s-ul file cache filled up and basically crumbled.
Why? Because the cronjob pointed to /usr/bin/php7.1 instead of /usr/bin/php
.... and 7.1 had been uninstalled for 7.3, big brain moves right there.
Third most recent was caused by our SSL certificate expiring.
This is your standard "SSL cert expired whoops" kinda outage. Usually I'm on top of this but it slipped by me this
month.
Generally LE can auto-renew, but wildcard LE certs require certain DNS updates every time, and as we host our own
nameservers and have roughly 7 servers in s-uls infrastructure... it gets a little tricky.
It's something I'm still looking into fixing up automation wise but we're getting there!
The fourth and reoccurring issue is our DNSSEC signatures expire monthly.
This is something I don't really have an excuse for, I keep forgetting to automate this and get sidetracked onto
other items.
Another thing I wanted to address is the inactivity/lack of news.
The reason for that is there's not much newsworthy going on behind the scenes, we're all still busy working on other projects mostly!
s-ul is still very much alive though and still my baby, we've currently been thinking of ways we can improve the
service and what would make extras/credits more appealing to users as well.
In the coming days I'll be making a news post with a user satisfaction survey (it'll be short, don't worry) and a Discord invite link for
support/users to chat.
One thing I didn't address (and should have as it was fixed a month after the problem started), we re-enabled potentially malicious formats.
Now users will be presented with a middleman warning page for certain file formats to allow users to be sure what
they're downloading is what they're expecting.
You can see this in action here: https://corin.s-ul.eu/Fw1S02U8
tl;dr stuff went boom because of system upgrades and ssl certs mostly, also I suck at updating you guys.
As always, thanks for sticking around and using s-ul!
- Corin
Hi all!
We've been quiet recently due to us being busy with other projects, but that's not to say we've not been working behind the scenes!
One new thing is, due to higher demand, we've recently (like 3 months ago) added a new master to s-ul (wac), so
hopefully since then you've seen a boost in performance.
We've also changed the way the caching system works recently too meaning bigger files will be faster to load on
first access.
Unfortunately, we've seen a massive rise in s-ul being abused for spreading malware and the likes, and as such, until
we can figure out a permanent solution for protecting users against viruses and the like, the following file
formats will not be downloadable by users: .msi, .scr, .exe, .com, .jar.
Uploads for these files will still work, however downloads will be blocked and users will be greeted with a 404
error.
We didn't really want to have to do this but unfortunately there's not much else we can really do until we have a
proper system in place.
We hope you understand this and once we have an update on the way this system works, an update post will be made
announcing the changes.
Another thing we've been neglecting is support tickets (100% my fault, been extremely busy moving and keep forgetting to follow them up) so I'll get those wrapped up in the coming few days.
We've got a few things on the TODO list such as restoring the ability to reset your API key on request (was a feature that we forgot to port over) and a few other things, so hopefully you'll get to see those soon. :)
As always, thanks for using s-ul!
- Corin
Hi all!
Apologies for the 1 hour of not being able to serve some files randomly, the issue was caused by changes we made last night to enable caching on the master (been disabled for a while so response times/download speeds were slightly slower).
Long story short, I forgot to add the cron job for the cache cleanup, causing the master to fill up and stop being able to cache newly requested files.
We had created a failsafe if this were to ever happen and to serve files directly from the slave as usual, however, unfotunately this failed so people were just greeted with an nginx 404 page.
All should be stable now however and we've fixed the failsafe in case this ever happens again.
Sorry for any inconvenience caused and thanks for using s-ul!
- Corin
Hi all!
Just a small anouncement for two new features and explain the three odd 10 minute downtimes that happened over the past few days.
For the downtime, short and sweet, it was literally DNS issues.
For some reason the master couldn't resolve the slave using the DNS servers we had previously used for whatever reason.
Upon changing them to Google DNS, they worked again and that was the end of that for the first two times.
The third outage was caused by me being an idiot when fixing the nameserver issue properly, typoing the IP address in the server's interfaces file and rebooting networking.
This kills the s-ul.
As for the neato new features, we now have the much requested (but we kept forgetting to implement it) "Select All" action in Files.
Took us two years to remember to do it but here we are.
The other new feature is the addition of a dark theme which you can enable in the Preferences section of your Account page.
We'd also like to remind our users that no matter how desperate times get, we'll never remove hotlinking or implement tracking in our image serving.
We'd like to announce the third new feature however implement watermark ads that cover 99% of your images while charging a measly $500 per year to remove it! :^)
Once again, thanks for using s-ul!
-Corin
Hi all!
2 new updates to the site!
If you have ever bought credits for s-ul; along with being able to set an index and 404 page, you can now add custom domains via your Account settings!
Just go to your Account page, hit the "Domains" tab and add away!
The other update is you can now sort files by hit count. :)
Thanks for using s-ul!
- Corin
Quick update on two major things.
The first: On July 1st, we will be deleting the old DNS record for n2.sys.s-ul.eu.
For most, this will not affect you, however, if you use n2.sys.s-ul.eu to visit the website or in an old custom uploader config; from the 1st onwards you will not be able to view the site or upload files.
To mitigate this, please visit the site using https://s-ul.eu and either use the built in s-ul uploader in ShareX or update your custom uploader configs using the updated versions in your accounts.
The other major but not really major but still cool anyway thing is: Default directories are now fixed and settable.
no-ssl.sys.s-ul.eu.Hi all! New version time again along with a huge news post!
With this version comes payments and a load of UI changes.
Hopefully everyone finds the UI changes to their liking. Things that were here before are still here now however they should now all be under the "account" menu option.
We're using a credit based system as virtual currency allows us to make plans cheaper and lower the amount of code required to make it all tick along nicely (like upgrade refunding handling, downgrade handling and so on).
We've priced plans and credits to what we feel is fair. With s-ul we've always had a quality over quantity mindset, and if we were to offer things like unlimited storage we'd have to sacrifice a lot in terms of stability, performance and other things.
Fear not though, everything will continue to work how it all worked before, the initial GB you get from signing up is free and always will be.
If you have had your capacity boosted by another member of staff before, you will retain that boost even if you upgrade/downgrade.
One thing I forgot to announce before is that the file manager now has a search feature to easily search for files.
It searches against the original name you submitted the file with and is a LIKE search, meaning if you want to look for all mp3's in your account, all you have to enter is "mp3".
We have also now added a Terms of Service to the website, please review it here.
Your continued use of the service will signify that you have read and agree to our ToS.
We hope you enjoy using this version of s-ul as much as we have building it.
Please don't forget to follow us on Twitter @seionupload.
As always if you have any questions, please feel free to send us a message via the contact form.
Thank you everyone for being a part of s-ul. :)
- Corin
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